Frequently Asked Questions

No. The panel opens once you connect a channel and the connection is verified, and no payment is asked for 14 days. You can pay from the panel and continue before the trial ends if you want.

Classic panels show your data as tables and leave the interpretation to you. Feedbaze reviews the same data itself every day: it finds loss-making products, stock about to run out and campaigns that don't pay, and tells you what to do. In other words, it runs an e‑commerce team's daily checks for you.

We subtract VAT, product cost, marketplace commission, shipping and service fees, packaging and expected returns from the sale price. You enter assumptions like product cost and shipping. The commission rate comes from the marketplace's own data; if that's missing, an estimate is used and marked as such on the product row.

We only read the data needed for analysis from each channel you connect — for example your orders, products, payouts and customer questions from a marketplace. Your API keys are stored encrypted. Actions that change something on your channel (e.g. updating a price) never run without you starting them.

Feedbaze works in modules: marketplaces (Trendyol, Hepsiburada, Amazon), websites (ikas, Shopify, Ticimax, T-Soft), WhatsApp, a website chatbot, Google and Meta. See the Modules page for the current status of each.

Yes. You can invite teammates and give each one role-based access to the pages they should see.